Last updated: Aug 1, 2022

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At BigShift, Inc. ("BIGSHIFT"), we take your data privacy seriously and are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy outlines our practices for collecting, using, storing, and protecting your data. By using our products and services, you consent to the terms outlined in this policy.

Data Collection and Purpose

Our fundamental principle is to collect only the information that is necessary for providing you with our products and services. Here's a breakdown of the types of data we collect and why:

Identity & Access

When you sign up for a BigShift product, we ask for your name and email address to create a personalized account. This information enables us to communicate with you, send you updates, invoices, and other important notifications. Rest assured, we do not share your personal details with third parties.

Billing Information

For payment processing, we require your credit card details and billing address. This information is essential for invoicing, calculating taxes, and ensuring secure transactions. Your credit card information is securely handled by our trusted payment processor and never passes through our servers. We retain a record of payment transactions, including the last four digits of your credit card and the billing address, to facilitate account history, invoicing, and billing support.

Website Interactions

As you browse our marketing pages and applications, your browser automatically shares certain information such as your operating system, browser version, and pages visited. We track this data to analyze page performance, evaluate conversion rates, and test new designs. This web analytics information is associated with your IP address and user account (when applicable).

Security

We prioritize the security of your Personal Information. While we employ commercially acceptable measures to protect your data, it's important to note that no method of transmission over the Internet or electronic storage is completely secure. We strive to safeguard your data to the best of our ability.

Cookies and Do Not Track

We utilize first-party cookies to enhance your user experience, store preferences, and support in-house analytics. Some of our marketing activities involve collaborating with Google, which may use cookies to assess the effectiveness of ads. You have the option to adjust cookie retention settings in your browser. Currently, our sites and applications do not respond to Do Not Track beacons.

Voluntary Correspondence

When you reach out to us with questions or requests, we retain the correspondence, including your email address, to maintain a record of interactions. Any information you provide voluntarily, such as through surveys or customer interviews, is stored only with your explicit consent.

Information We Do Not Collect

We uphold a strict policy of not collecting sensitive information such as age, race, gender, religion, sexual orientation, gender identity, or biometric data.

Access and Sharing of Information

We respect your privacy and generally refrain from accessing your information. Exceptions may occur to provide requested services, assist with troubleshooting, investigate restricted use, or comply with applicable laws.

Compliance with Privacy Laws

We adhere to United States privacy laws, including COPPA, FERPA, CCPA, SOPIPA, SOPPA, and Ed Law 2-D, to ensure the protection of your data.

Changes and Questions

This policy may be updated to align with regulatory changes and new practices. If you have inquiries, comments, or concerns about this policy, your data, or your rights, please don't hesitate to contact us at info@big-shift.ca. We are here to provide assistance and address any queries you may have.

We appreciate your trust in BigShift as we handle your data privacy with utmost care and dedication. Your privacy is our priority.